Effective Date: August 3, 2021
Scope and Application
This Shipping Policy applies to all purchases of mobile cases made through our website and shipped within the territory of Pakistan.
Shipping Methods
We have partnered with several reputable courier companies to deliver your order right to your doorstep. The choice of courier may vary depending on the serviceability of your delivery address.
Shipping Fees
We offer free shipping for all orders over PKR 2,000. For orders under PKR 2,000, a standard shipping fee of PKR 99 will apply.
Delivery Time
Standard delivery time for orders is 3-5 business days from the date of order placement. However, please note that these are estimated delivery times and are not guaranteed due to possible unforeseen delays such as payment authorization issues or courier service interruptions.
Shipping Address
Customers are responsible for providing the correct shipping address during checkout. Any returned or misrouted orders due to incorrect address information will be subject to additional shipping fees for re-delivery.
Shipping Status and Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number, which you can use to track your order on the courier's website. If you do not receive the tracking number within 3 business days, please contact our customer service.
Damage or Loss in Transit
If your order is lost in transit or arrives damaged, please contact us immediately at [Customer Service Email]. We will initiate an investigation with the courier and strive to replace the lost/damaged items as soon as possible.
Unsuccessful Delivery
If delivery is unsuccessful due to customer unavailability or incorrect address, the order may be returned to us. In such a case, we will contact the customer to arrange for re-delivery. Additional charges may apply for the second delivery attempt.
Shipping Restrictions
Please note that we do not ship to P.O. Boxes due to courier restrictions.
Changes to Our Shipping Policy
We may change our Shipping Policy at any time without prior notice to you. Any changes will be posted on this page and will be effective immediately upon posting.
By placing an order, you are agreeing to this Shipping Policy and confirming that you have read, understood, and agreed to these terms.
For any further information or inquiries related to our Shipping Policy, please contact us at mobileexpert76@gmail.com.
Thank you for shopping with us!
Last Updated: August 3, 2023